Refund policy

Pablora Kids Co. is operated by Pablora Solutions Private Limited. We want you and your little one to love every outfit. If something isn't right, we're here to help.

Easy size exchange and returns
You may request a return or a size exchange within 7 days of delivery.

Eligibility
- The item must be unused, unwashed and in its original condition with tags attached.
- The item must be returned with all pieces of the set (sweatshirt and jogger).

Damaged, defective or wrong item
If you receive a damaged, defective or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will arrange a free replacement or a full refund.

How to request a return or exchange
Email us at support@pablora.in with your order number and the reason for the return or exchange. Our team will guide you through a free reverse pickup where available.

Refunds
Once the returned item is received and inspected, approved refunds are processed to the original payment method within 5–7 business days. Your bank may take additional time to reflect the amount.

Exchanges
Size exchanges are subject to stock availability. If the requested size is unavailable, a full refund will be issued instead.

Cancellations
Orders can be cancelled before dispatch for a full refund. Once an order has been dispatched, it cannot be cancelled, but it may be returned in line with this policy.